These Terms of Service along with any other terms and policies referenced herein, and are
incorporated herein by reference and form an integral part hereof, as amended from time to time
(these “Terms”) constitute a legally binding agreement as of the Effective Date (as defined below),
governing your access to, and the use of www.lawtrax.com and any related website owned or operated
by lawtrax.com (the “Sites”), and the use of, and registration with, lawtrax.com Service (defined
below) through the Sites, a mobile application or through any other means. These Terms are between
lawtrax.com Inc. (Dallas Tx) (“lawtrax.com”, “us”, “we” or “our”) and you, either individually, or
on behalf of your employer or any other entity which you represent (“you” or “your”). lawtrax.com
may use its affiliates, including lawtrax.com Inc. (17400 Dallas Parkway, Suite 121, Dallas, Texas
75287, USA) and third party service providers to process and/or collect payment from you. In case
you represent your employer or another entity, you hereby represent that (i) you have full legal
authority to bind your employer or such entity (as applicable) to these Terms; and (ii) after
reading and understanding these Terms, you agree to these Terms on behalf of your employer or the
respective entity (as applicable), and these Terms shall bind your employer or such entity (as the
case may be). PLEASE NOTE THAT YOU ARE DEEMED AS AN AUTHORIZED REPRESENTATIVE OF YOUR EMPLOYER OR AN
ENTITY (AS APPLICABLE): (I) IF YOU ARE USING YOUR EMPLOYER OR AN ENTITY’S EMAIL ADDRESS IN
REGISTERING INTO THE SERVICE; AND (II) IF YOU ARE AN ADMIN (AS DEFINED BELOW).
AS ELABORATED IN SECTION 2 BELOW, THERE ARE VARIOUS TYPES OF USERS FOR THE SERVICE, THUS, EXCEPT
WHERE INDICATED OTHERWISE “YOU” SHALL REFER TO CUSTOMER AND ALL TYPES OF USERS. YOU ACKNOWLEDGE THAT
THESE TERMS ARE BINDING, AND YOU AFFIRM AND SIGNIFY YOUR CONSENT TO THESE TERMS, BY EITHER: (I)
CLICKING ON A BUTTON OR CHECKING A CHECKBOX FOR THE ACCEPTANCE OF THESE TERMS; OR (II) REGISTERING
TO, USING OR ACCESSING THE SERVICE, SITES OR lawtrax.com MOBILE APPLICATION, WHICHEVER IS EARLIER
(THE “EFFECTIVE DATE”).
IF YOU DO NOT AGREE TO COMPLY WITH, AND BE BOUND BY, THESE TERMS OR DO NOT HAVE AUTHORITY TO BIND
YOUR EMPLOYER OR ANY OTHER ENTITY (AS APPLICABLE), PLEASE DO NOT ACCEPT THESE TERMS OR ACCESS OR USE
THE SERVICE OR THE SITES OR lawtrax.com MOBILE APPLICATION.
1.1. Our Service.
The lawtrax.com platform is a cloud based Attorney Case Management tool that transforms the way
teams work together, with the aim to ease the Visa process by way of transparency, ownership and
accountability, inclusive of any and all functionalities, application programming interface and
tools offered as part of lawtrax.com platform, offered online and via a mobile application (the
“Service”). Specific Terms may apply to You or to some of the Service, such specific terms are
incorporated herein by reference and form an integral part hereof.
1.2. Modification or Discontinuation of the Service.
We may add, modify or discontinue any feature, functionality or any other tool, within the Service
and/or Sites, at our own discretion and without further notice, however, if we make any material
adverse change in the core functionality of the Service, then we will notify you by posting an
announcement on the Sites and/or via the Service or by sending you an email.
1.3. No Contingency on Future Releases and Improvements.
You hereby acknowledge that your purchase of the Service and/or Third Party Services (as defined
below) hereunder are not contingent on the delivery by us of any future release of any functionality
or feature, including without limitation, the continuance of: (i) a certain Service beyond its
current Subscription Term; or (ii) Third Party Services, or dependent on any public comments we
make, orally or in writing, regarding any future functionality or feature.
1.4. Ability to Accept Terms.
If you, access and use the Sites and/or the Service, you represent and warrant that you are at least
16 years old. The Sites and/or Service are only intended for individuals aged sixteen (16) years or
older. We reserve the right to request proof of age at any stage so that we can verify compliance
with this paragraph.
1.5. Technical Support and Committed Uptime.
To the extent you purchased an enterprise tier subscription, you will be entitled to premium
technical support and an uptime commitment, by lawtrax.com, in accordance with the Privacy Policy
Agreement available at https://lawtrax.com/privacypolicy, as may be updated by
lawtrax.com from time
to time.
2.1. Account Registration.
To register to the Service for the first time, you shall create an account with the
Service. By creating an account (“Account”) and registering to the Service you
become, either individually or on behalf of your employer or any entity, on behalf of
whom you created the Account, a lawtrax.com customer (the “Customer”). The first
user of the Account is automatically assigned as the Account administrator (the
“Admin”).
2.2. Your Registration Information.
When creating an Account or when you are added into an Account and creating your user profile (the
“User Profile”), you: (i) agree to provide us with accurate, complete, and current registration
information about yourself; (ii) acknowledge that it is your responsibility to ensure that your
password remains confidential and secure; (iii) agree that you are fully responsible for all
activities that occur under your User Profile and password, including any integration or any other
use of third party products or services (and associated disclosure of data) in connection with the
Service; and (iv) undertake to promptly notify us in writing if you become aware of any unauthorized
access or use of your Account or User Profile and/or any breach of these Terms. We may assume that
any communications we receive under your User Profile have been made by you. Customer will be solely
responsible and liable for any losses, damages, liability and expenses incurred by us or a third
party, due to any unauthorized usage of the Account by either you or any other User or third party
on your behalf.
2.3. User Verification.
You understand and agree that we may require you to provide information that may be used to confirm
your identity and help ensure the security of your Account and/or User Profile. In the event that
you or the Admin lose access to an Account or otherwise request information about an Account, we
reserve the right to request from you or such Admin (as the case may be) any verification we deem
necessary before restoring access to or providing information about such Account.
2.4. Account Admins.
The Admin(s) of an Account are, severally and jointly, deemed as the authorized representatives of
the Customer, and any decision or action made by any Admin, is deemed as a decision or action of
Customer. An Admin may assign or add other members of the Account as Admins, which possess important
privileges and controls over the use of the Service and the Account, including, without limitation:
(i) control your (and other Users) use of the Account; (ii) purchase, upgrade or downgrade the
Service; (ii) create, monitor or modify Users’ actions and permissions; (iii) manage the access to,
control, remove, share posts or otherwise change, all or part of the Customer Data (as defined
below); and (iv) integrate or disable integration with Third Party Services. You also acknowledge
that your Account can become managed by a representative of the entity that owns or controls the
email address domain with which your Account was created or registered.
2.5. Other Users.
There are several types of Account users, such as guests, viewers and team members, all of whom are
defined within the Service and referred to herein as “Authorized Users”, and collectively with the
Admin, the “Users”. The features and functionalities available to the Users are determined by the
respective subscription plan governing such Account, and the privileges of each such Authorized User
are assigned and determined by the Account Admin(s).
2.6. Responsibility for Authorized Users.
Customer is solely liable and responsible for understanding the settings, privileges and controls
for the Service and for controlling whom Customer permits to become a User and what are the settings
and privileges for such User, including without limitation, the right for a User to invite other
Users (either paid or unpaid), the right to incur charges on the Account, the right to access,
modify or share access or dashboards, etc. Customer is responsible for the activities of all its
Users, including Order Forms they may place and how Users use the Customer Data, even if those Users
are not from Customer’s organization or domain. Further, Customer acknowledges that any action taken
by a User of Customer’s Account, is deemed by us as an authorized action by Customer, hence Customer
shall have no claim in this regard.
3.1. Customer Data.
Customer Data is any data, file attachments, text, images, reports, personal information, or any
other content, that is uploaded or submitted, transmitted, or otherwise made available, to or
through the Service by you or any User and is processed by us on Customer’s behalf (the “Customer
Data”). For the avoidance of doubt, Anonymous Information (as defined below) is not regarded as
Customer Data. Customer retains all right, title, interest and control, in and to the Customer Data,
in the form submitted to the Service. Subject to these Terms, Customer grants us a worldwide,
royalty free, limited license to access, use, process, copy, distribute, perform, export, and
display the Customer Data, and solely to the extent that reformatting Customer Data for display in
the Service constitutes a modification or derivative work, the foregoing license also includes the
right to make modifications and derivative works. The afore mentioned license is hereby granted
solely: (i) to maintain and provide you the Service; (ii) to prevent or address technical or
security issues and resolve support requests; (iii) to investigate when we have a good faith belief,
or have received a complaint alleging, that such Customer Data is in violation of these Terms; (iv)
to comply with a valid legal subpoena, request, or other lawful process; and (v) as expressly
permitted in writing by you.
3.2. Responsibility for Customer Data Compliance.
You represent and warrant that: (i) you have or have obtained all rights, licenses, consents,
permissions, power and/or authority, necessary to grant the rights granted herein, for any Customer
Data that you submit, post or display on or through the Service; (ii) the Customer Data is in
compliance with, and subject to, our Acceptable Use Policy; and (iii) the Customer Data you submit,
your use of such Customer Data, and our use of such Customer Data, as set forth in these Terms, do
not and shall not (a) infringe or violate any patents, copyrights, trademarks or other intellectual
property, proprietary or privacy, data protection or publicity rights of any third party; (b)
violate any applicable local, state, federal and international laws, regulations and conventions,
including those related to data privacy and data transfer and exportation (the “Laws”); (c) violate
any of your or third party’s policies and terms governing the Customer Data. Other than our security
and data protection obligations expressly set forth in Section 6, we assume no responsibility or
liability for Customer Data, and you shall be solely responsible for Customer Data and the
consequences of using, disclosing, storing, or transmitting it. It is hereby clarified that
lawtrax.com shall not monitor and/or moderate the Customer Data and there shall be no claim against
lawtrax.com of not acting so.
3.3. No Sensitive Data.
You shall not submit to the Service any data that is protected under a special legislation and
requires a unique treatment, including, without limitations, (i) categories of data enumerated in
European Union Regulation 2016/679, Article 9(1) or any similar legislation or regulation in other
jurisdiction.
4.1. Public User Submissions.
The Sites may have certain features that allow you to submit comments, information, and other
materials publicly (collectively, “Public User Submissions”) and share such Public User Submissions
with other Users, or the public. By submitting Public User Submissions through the Sites, you grant
us a license to access, use, copy, reproduce, process, adapt, publish, transmit, host, and display
that Public User Submissions for any purpose, business, including without limitation, for
publicizing and promoting lawtrax.com, the Service and/or the Sites and for any other lawful
purpose, in any media format (e.g. in print, websites. electronically, broadcast), and you hereby
waive, or to the extent legally prohibited, assign to lawtrax.com, any moral rights in your Public
User Submissions.
4.2. Responsibility for Public User Submissions.
You acknowledge and agree that: (i) you have or have obtained all rights, licenses, consents,
permissions, power and/or authority, necessary to grant the rights granted herein, for any Public
User Submissions that you submit, post or display on or through the Service; (ii) we do not control,
and are not responsible for, other content and/or submissions, posted on our Sites and/or Service by
others; (iii) by using the Service and/or Sites, you may be exposed to content and/or submissions by
other users or site visitors that is offensive, indecent, inaccurate, misleading, or otherwise
unlawful; (iv) any Public User Submissions are submitted in accordance with, and subject to our
Acceptable Use Policy.
5.1. Our Intellectual Property.
The Service and Sites, inclusive of materials, such as software, application programming interface,
design, text, editorial materials, informational text, photographs, illustrations, audio clips,
video clips, artwork and other graphic materials, and names, logos, trademarks and services marks
(excluding Customer Data), any and all related or underlying technology and any modifications,
enhancements or derivative works of the foregoing (collectively, “lawtrax.com Materials”), are the
property of lawtrax.com and its licensors, and may be protected by applicable copyright or other
intellectual property laws and treaties. As between you and lawtrax.com, lawtrax.com retains all
right, title and interest, including all intellectual property rights, in and to the lawtrax.com
Materials.
5.2. Customer Reference.
Customer acknowledges and accepts that lawtrax.com has the right to use Customer’s name and logo to
identify Customer as a customer of lawtrax.com or User of the Service, on lawtrax.com’s website,
marketing materials or otherwise by public announcements. Customer may revoke such right, at any
time, by contacting info@lawtrax.com.
5.3. Your Access and Use Rights.
Subject to the terms and conditions of these Terms, and your compliance thereof, and specifically in
strict compliance with our Acceptable Use Policy, we grant you a limited, worldwide, non exclusive,
non transferable right to access and use the Service and Sites, during the applicable Subscription
Term, solely for Customer’s internal purposes.
5.4. Use Restrictions.
Except as expressly permitted in these Terms, you may not, and shall not allow an Authorized User or
any third party to: (i) give, sell, rent, lease, timeshare, sublicense, disclose, publish, assign,
market, resell, display, transmit, broadcast, transfer or distribute any portion of the Service or
the Sites to any third party, including, but not limited to your affiliates, or use the Service in
any service bureau arrangement; (ii) circumvent, disable or otherwise interfere with
security related features of the Sites or Service or features that prevent or restrict use or
copying of any content or that enforce limitations on use of the Service or Sites; (iii) reverse
engineer, decompile or disassemble, decrypt or, attempt to derive the source code of, the Service or
Sites, or any components thereof; (iv) copy, modify, translate, patch, improve, alter, change or
create any derivative works of the Service or Sites, or any part thereof; (v) take any action that
imposes or may impose (at lawtrax.com’s sole discretion) an unreasonable or disproportionately large
load on the lawtrax.com infrastructure or infrastructure which supports the Sites or Service; (vi)
interfere or attempt to interfere with the integrity
or proper working of the Service or Sites, or any related activities; (vii) remove, deface, obscure,
or alter lawtrax.com’s or any third party’s identification, attribution or copyright notices,
trademarks, or other proprietary rights affixed to or provided as part of the Service or Sites, or
use or display logos of the Service or Sites without lawtrax.com’s prior written approval; (viii)
use the Service or Sites for competitive purposes, including to develop or enhance a competing
service or product; or (ix) encourage or assist any third party (including other Authorized Users)
to do any of the foregoing.
5.5. Feedback.
As a User of the Service and/or Sites, you may provide suggestions, comments, feature requests or
other feedback to any of lawtrax.com Materials, the lawtrax.com Service, the API (in case you are
the Admin) and/or the Sites (“Feedback”). Such Feedback is deemed an integral part of lawtrax.com
Materials, and as such, it is the sole property of lawtrax.com without restrictions or limitations
on use of any kind. lawtrax.com may either implement or reject such Feedback, without any
restriction or obligation of any kind. You (i) represent and warrant that such Feedback is accurate,
complete, and does not infringe on any third party rights; (ii) irrevocably assign to lawtrax.com
any right, title and interest you may have in such Feedback; and (iii) explicitly and irrevocably
waive any and all claims relating to any past, present or future moral rights, artists’ rights, or
any other similar rights, worldwide, in or to such Feedback.
5.6. API Use.
We may offer an application programming interface that provides additional ways to access and use
the Service (“API“). Such API is considered a part of the Service, and its use is subject to all
these Terms. Without derogating from Sections 5.1 through 5.4 hereof, you may only access and use
our API for Customer’s internal business purposes, in order to create interoperability and
integration between the Service and other products, services or systems you and/or Customer use
internally. When using the API you should follow our relevant developer guidelines. We reserve the
right at any time to modify or discontinue, temporarily or permanently, your and/or Customer’s
access to the API (or any part of it) with or without notice. The API is subject to changes and
modifications, and you are solely responsible to ensure that your use of the API is compatible with
the current version.
6.1. Security.
lawtrax.com implements reasonable security measures and procedures to assist in protecting your
Customer Data. You can learn more on our security measures and procedures on our features page, as
updated from time to time.
6.2. Privacy Policy.
As a part of accessing or using the Service and the Sites, we may collect, access, use and share
certain Personal Data (as defined in the Privacy Policy) from, and/or about, you. Please read our
Privacy Policy, which is incorporated herein by reference, for a description of such data collection
and use practices.
7.1. Third Party Services.
The Service enables you to engage and procure certain third party services, products, apps and tools
in connection with the Service, including, without limitation, third party applications and widgets
offered via our integrations offering or which you decide to connect through our API, as part of the
Service (collectively, “Third Party Services”).
7.2. Independent Relationship.
You acknowledge and agree that regardless of the manner in which such Third Party Services may be
offered to you, we merely act as an intermediary platform between you and such Third Party Services,
and we do not, in any way, endorse any such Third Party Services, or shall be in any way responsible
or liable with respect to any such Third Party Services. Your relationship with such Third Party
Services and any terms governing your payment for, and use of, such Third Party Services, including
without limitation, the collection, processing and use of your data by such Third Party Services,
are subject to a separate contractual arrangement between you and the provider of a Third Party
Service (the “Third Party Agreement”). We are not a party to, or responsible, in any manner, for the
compliance by you or by the provider of the Third Party Service with the Third Party
Agreement.
7.3. Integration with a Third Party Service and your Customer Data.
Through the Service you and any other Authorized User within the Account, may enable an integration
of your Account, including, boards within your Account (or a portion thereof), with Third Party
Services, which will allow an exchange, transmission, modification or removal of data between us and
the Third Party Service, including without limitation, the Customer Data, the scope of which is
determined by the applicable actions set by such integration. You hereby acknowledge that any
access, collection, transmission, processing, storage or any other use of data, including the
Customer Data, by a Third Party Service, is governed by the Third Party Agreement, including any
applicable privacy policy, and lawtrax.com is not responsible for any access, collection,
transmission, processing, storage or any other use of data, including the Customer Data, by the
Third Party Service or for such Third Party Service privacy and security actions, inactions or
general practices. By integrating and/or using the Third Party Services, you acknowledge and agree
that: (a) you are solely responsible for your compliance with applicable privacy restrictions, laws
and regulations, including your use of the Third Party Service and other data activities you may
conduct or may permit third parties, including the Third Party Service, to conduct; (b) the
activities and use of the data by you and any other Users within the Account, may result in a
modification and/or removal of data, either in the Account (i.e. Customer Data) and in the
integrated Third Party Service. We shall have no obligation of any kind, for any such modification
and/or removal of data, either in the Account with us and/or the integrated Third Party
Service.
7.4. Use Conditions and Limitations.
Both lawtrax.com and a Third Party Service may impose, each at its sole discretion, additional
conditions or limitations on your access and use of certain Third Party Services, including without
limitation, imposing a limited quota on the number of actions or other uses (as the case may be).
Such additional conditions or limitations shall be indicated wherever relevant within the Service or
the Third Party Service or otherwise notified to you or to any other relevant User of the Account.
8.1. Order Form.
Our order form may be completed and placed in various ways, among which, an online form or
in product screens or any other mutually agreed upon offline form delivered by Customer or any of
the other Users to lawtrax.com, including via mail, email or any other electronic or physical
delivery mechanism (the “Order Form”). Such Order Form will list, at the least, the Service ordered,
subscription plan, term and the associated fees.
8.2. Subscription Term.
The Service is provided on a subscription basis for the term specified in your Order Form, in
accordance with the respective subscription plan purchased under such Order Form (the “Subscription
Term” and the “Subscription Plan”, respectively, and collectively the “Subscription”).
8.3. Subscription Fees.
In consideration for the provision of the Service (except for Trial Service), Customer shall pay us
the applicable fees per the purchased Subscription, as set forth in the applicable Order Form (the
“Subscription Fees”). Unless indicated otherwise, Subscription Fees are stated in US dollars.
Customer hereby authorizes us, either directly or through our payment processing service or our
affiliates, to charge such Subscription Fees via Customer’s selected payment method, upon due date.
Unless expressly set forth herein, the Subscription Fees are non cancellable and non refundable. We
reserve the right to change the Subscription Fees at any time, upon notice to Customer if such
change may affect Customer’s existing subscriptions upon renewal. In the event of failure to collect
the Fees owed
by Customer, we may, at our sole discretion (but shall not be obligated to) retry to collect at a
later time, and/or suspend or cancel the Account, without notice.
8.4. Taxes.
The Subscription Fees are exclusive of any and all taxes (including without limitation, value added
tax, sales tax, use tax, excise, goods and services tax, etc.), levies, or duties, which may be
imposed in respect of these Terms and the purchase or sale, of the Service hereunder (the “Taxes”),
except for Taxes imposed on our income. If Customer is located in a jurisdiction which requires
Customer to deduct or withhold Taxes or other amounts from any amounts due to us, please notify us,
in writing, promptly and we shall join efforts to avoid any such Tax withholding, provided, however,
that in any case, Customer shall bear the sole responsibility and liability to pay such Tax and such
Tax should be deemed as being added on top of the Subscription Fees, payable by Customer.
8.5. Subscription Upgrade.
During the Subscription Term, Customer may upgrade its Subscription Plan by either: (i) adding
Authorized Users; (ii) upgrading to a higher type of Subscription Plan; (iii) adding add on features
and functionalities; and/or (iv) upgrading to a longer Subscription Term (collectively,
“Subscription Upgrades”). Some Subscription Upgrades or other changes may be considered as a new
purchase, hence will restart the Subscription Term and some won’t, as indicated within the Service
and/or the Order Form. Upon a Subscription Upgrade, Customer will be billed for the applicable
increased amount of Subscription Fees, at our then current rates (unless indicated otherwise in an
Order Form), either: (1) prorated for the remainder of the then current Subscription Term, or (2)
whenever the Subscription Term is being restarted due to the Subscription Upgrade, then the
Subscription Fees already paid by Customer will be reduced from the new upgraded Subscription Fees,
and the difference shall be due and payable by Customer upon the date on which the Subscription
Upgrade was made.
8.6. Adding Users.
Customer acknowledges that unless it disabled these options: (i) Users within the same email domain
will be able to automatically join the Account; and (ii) Users within Customer’s Account may invite
other persons to be added to the Account as Users (collectively, “Users Increase”). For further
information on these options and how to disable them, visit our Support Page. Unless agreed
otherwise in an Order Form, any changes to the number of Users within a certain Account, shall be
billed on a prorated basis for the remainder of the then current Subscription Term. We will bill
Customer, either upon the Users Increase or at the end of the applicable month, as communicated to
Customer.
8.7. Excessive Usage.
We shall have the right, including without limitation where we, at our sole discretion, believe that
Customer and/or any of its Users, have misused the Service or otherwise use the Service in an
excessive manner compared to the anticipated standard use (at our sole discretion), to offer the
Subscription in different pricing and/or impose additional restrictions as for the upload, storage,
download and use of the Service, including, without limitation, restrictions on Third Party
Services, network traffic and bandwidth, size and/or length of content, quality and/or format of
content, sources of content, volume of download time, etc.
8.8. Billing.
As part of registering, or submitting billing information, to the Service, Customer agrees to
provide us with updated, accurate and complete billing information, and Customer authorizes us
(either directly or through our affiliates, including lawtrax.com Inc. or other third parties) to
charge, request and collect payment (or otherwise charge, refund or take any other billing actions)
from Customer’s payment method or designated banking account, and to make any inquiries that we (or
our affiliates and/or third parties acting on our behalf) may consider necessary to validate
Customer’s designated payment account or financial information, in order to ensure prompt payment,
including for the purpose of receiving updated payment details from Customer’s credit card company
or banking account (e.g., updated expiry date or card number as may be provided to us by Customer’s
credit card company).
8.9. Subscription Auto Renewal.
In order to ensure that Customer will not experience any interruption or loss of services,
Customer’s Subscription includes an automatic renewal option by default, according to which, unless
Customer disables the auto renewal option or cancels its Subscription prior to its expiration, the
Subscription will automatically renew upon the end of the then applicable Subscription
Term, for a renewal period equal in time to the original Subscription Term (excluding extended
periods) and, unless otherwise notified to Customer, at the same price (subject to applicable Tax
changes and excluding any discount or other promotional offer provided for the first Subscription
Term). Accordingly, unless either Customer or us cancel the Subscription prior to its expiration, we
will attempt to automatically charge Customer the applicable Subscription Fees upon or immediately
prior to the expiration of the then applicable Subscription Term. If Customer wishes to avoid such
auto renewal, Customer shall cancel its Subscription (or disable the auto renewal option), prior to
its expiration, at any time through the Account settings or by contacting our Customer Success team.
Except as expressly set forth in these Terms, in case a Customer cancels its Subscription, during a
Subscription Term, the Subscription will not renew for an additional period, but Customer will not
be refunded or credited for any unused period within the Subscription Term.
8.10. Discounts and Promotions.
Unless expressly stated otherwise in a separate legally binding agreement, if Customer received a
special discount or other promotional offer, Customer acknowledges that upon renewal of its
Subscription, lawtrax.com will renew such Subscription, at the full applicable Subscription Fee at
the time of renewal.
8.11. Credits.
Any credits that may accrue to Customer’s Account, for any reason (the “Credits”), will expire and
be of no further force and effect, upon the earlier of: (i) the expiration or termination of the
applicable Subscription under the Account for which such Credits were given; or (ii) in case such
Credits accrued for an Account with a Trial Subscription (as defined below) that was not upgraded to
a Subscription Plan, then upon the lapse of 90 days of such Credits’ accrual. Unless specifically
indicated otherwise, Credits may be used to pay for the Services only and not for any Third Party
Service or other payment of whatsoever kind. Whenever fees are due for any Services, accrued Credits
will be first reduced against the Subscription Fees and the remainder will be charged from
Customer’s respective payment method. Credits shall have no monetary value (except for the purchase
of Services under the limited terms specified herein) nor exchange value and will not be
transferable or refundable.
9.1. Trial Service.
We may offer, from time to time, part or all of our Services on a free, no obligation trial version
(“Trial Service”). The term of the Trial Service shall be as communicated to you, within the
Service, in an Order Form, unless terminated earlier by either Customer or us, for any reason or for
no reason. We reserve the right to modify, cancel and/or limit this Trial Service at any time and
without liability or explanation to you. In respect of a Trial Service that is a trial version of
the Subscription Plan (the “Trial Subscription”), upon termination of the Trial Subscription, we may
change the Account web address at any time without any prior written notice.
9.2. Pre Released Services.
Note that we may offer, from time to time, certain Services in an Alpha or Beta versions (the
“Pre Released Services”) and we use best endeavours to identify such Pre Released Services as such.
Pre Released Services are Services that are still under development, and as such they may be
inoperable or incomplete, and may contain bugs, suffer disruptions and/or not operate as intended
and designated, more than usual.
9.3. Governing Terms of Trial Service and Pre Released Services.
The Trial Service and Pre Released Services are governed by these Terms, provided that
notwithstanding anything in these Terms or elsewhere to the contrary, in respect of Trial Service
and Pre Released Services (i) such services are licensed hereunder on as “As Is”, “With All Faults”
“As Available” basis, with no warranties, express or implied, of any kind; (ii) the indemnity
undertaking by us set forth in Section 16.2 herein shall not apply; and (iii) IN NO EVENT SHALL THE
TOTAL AGGREGATE LIABILITY OF lawtrax.com, ITS AFFILIATES OR ITS THIRD PARTY SERVICE PROVIDERS,
UNDER, OR OTHERWISE IN CONNECTION WITH, THESE TERMS (INCLUDING THE SITES, THE SERVICE AND THE THIRD
PARTY SERVICES), EXCEED US$100. We make no promises that any Trial Service and/or Pre Released
Services will be made available to you and/or generally available.
10.1. Term.
These Terms are in full force and effect, commencing upon the Effective Date, until the end of the
Service underlying the Account, either paid or unpaid, unless terminated otherwise in accordance
with these Terms.
10.2. Termination for Cause.
Either Customer or us may terminate the Service and these Terms, upon written notice, in case that
(a) the other party is in material breach of these Terms and to the extent,
curable, fails to cure such breach, within a reasonable cure period, which shall not be less than 10
days following a written notice from by the non breaching party; or (b) ceases its business
operations or becomes subject to insolvency proceedings and the proceedings are not dismissed within
45 days.
10.3. Termination by Customer.
Customer may terminate its Subscription to the Service by cancelling the Service and/or deleting the
Account, whereby such termination shall not derogate from Customer’s obligation to pay applicable
Subscription Fees except where such termination is made within the Refund Period. In accordance with
Section 9 above, unless mutually agreed otherwise by Customer and us in a written instrument, the
effective date of such termination will take effect at the end of the then current Subscription
Term, and Customer’s obligation to pay the Subscription Fees throughout the end of such Subscription
Term shall remain in full force and effect, and Customer shall not be entitled to a refund for any
pre paid Subscription Fees.
10.4. Effect of Termination of Service.
Upon termination or expiration of these Terms, Customer’s Subscription and all rights granted to you
hereunder shall terminate, and we may change the Account’s web address. It is Customer’s sole
liability to export the Customer Data prior to such termination or expiration. In the event that
Customer did not delete the Customer Data from the Account, we may continue to store and host it
until either Customer or we, at our sole discretion, delete such Customer Data, and during such
period, Customer shall still be able to make a limited use of the Service in order to export the
Customer Data (the “Read Only Mode”), but note that we are not under any obligation to maintain the
Read Only Mode period, hence such period may be terminated by us, at any time, with or without
notice to Customer, and subsequently, the Customer Data will be deleted. Customer acknowledges the
foregoing and its sole responsibility to export and/or delete the Customer Data prior to the
termination or expiration of these Terms, and therefore we shall not have any liability either to
Customer, nor to any User or third party, in connection thereto. Unless expressly indicated herein
otherwise, the termination or expiration of these Terms shall not relieve Customer from its
obligation to pay due Subscription Fees.
NOTWITHSTANDING ANYTHING IN THESE TERMS OR ELSEWHERE TO THE CONTRARY AND TO THE FULLEST EXTENT
PERMITTED BY APPLICABLE LAW:
11.1. EXCEPT AS EXPRESSLY SET FORTH HEREIN, THE SITES AND THE SERVICE ARE PROVIDED ON AN “AS IS”,
“WITH ALL FAULTS” AND “AS AVAILABLE” BASIS, AND WITHOUT WARRANTIES OF ANY KIND. WE AND OUR
AFFILIATES, SUBCONTRACTORS, AGENTS AND VENDORS (INCLUDING, THE THIRD PARTY SERVICE PROVIDERS, HEREBY
DISCLAIM ANY AND ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND, INCLUDING WITHOUT LIMITATION,
WARRANTIES AND/OR REPRESENTATIONS OF MERCHANTABILITY, FUNCTIONALITY, TITLE, FITNESS FOR A PARTICULAR
PURPOSE AND NON INFRINGEMENT, WHETHER EXPRESS, IMPLIED OR STATUTORY.
11.2. WE AND OUR VENDORS DO NOT WARRANT, AND EXPRESSLY DISCLAIM ANY WARRANTY OR REPRESENTATION THAT
THE SERVICE AND SITES, INCLUDING THE ACCESS THERETO AND USE THEREOF, WILL BE UNINTERRUPTED, TIMELY,
SECURED, ERROR FREE, THAT DATA WON’T BE LOST, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITES
AND/OR SERVICE ARE FREE FROM VIRUSES OR OTHER HARMFUL CODE. WE AND OUR VENDORS FURTHER DISCLAIM ANY
AND ALL LIABILITY OR RESPONSIBILITY FOR ANY DELAYS, FAILURES, INTERCEPTION, ALTERATION, LOSS, OR
OTHER DAMAGES THAT YOU AND/OR YOUR DATA (INCLUDING CUSTOMER DATA) MAY SUFFER, THAT ARE BEYOND OUR
CONTROL.
11.3. EXCEPT AS EXPRESSLY SET FORTH HEREIN, WE DO NOT WARRANT, AND EXPRESSLY DISCLAIM ANY WARRANTY
OR REPRESENTATION (I) THAT OUR SERVICE (OR ANY PORTION THEREOF) IS COMPLETE, ACCURATE, OF ANY
CERTAIN QUALITY, RELIABLE, SUITABLE FOR, OR COMPATIBLE WITH, ANY OF YOUR CONTEMPLATED ACTIVITIES,
DEVICES, OPERATING SYSTEMS, BROWSERS, SOFTWARE OR TOOLS (OR THAT IT WILL REMAIN AS SUCH AT ANY
TIME), OR COMPLY WITH ANY LAWS APPLICABLE TO YOU; AND/OR (II) REGARDING ANY CONTENT, INFORMATION,
REPORTS OR RESULTS THAT YOU OBTAIN THROUGH THE SERVICE AND/OR THE SITES.
NOTWITHSTANDING ANYTHING IN THESE TERMS OR ELSEWHERE TO THE CONTRARY AND TO THE FULLEST EXTENT
PERMITTED BY APPLICABLE LAW:
12.1. IN NO EVENT SHALL EITHER PARTY HERETO AND ITS AFFILIATES, SUBCONTRACTORS, AGENTS AND VENDORS
(INCLUDING, THE THIRD PARTY SERVICE PROVIDERS), BE LIABLE UNDER, OR OTHERWISE IN CONNECTION WITH
THESE TERMS FOR (I) ANY INDIRECT, EXEMPLARY, SPECIAL, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES;
(II) ANY LOSS OF PROFITS, COSTS, ANTICIPATED SAVINGS; (III) ANY LOSS OF, OR DAMAGE TO DATA, USE,
BUSINESS, REPUTATION, REVENUE OR GOODWILL; AND/OR (IV) THE FAILURE OF SECURITY MEASURES AND
PROTECTIONS, WHETHER IN CONTRACT, TORT OR UNDER ANY OTHER THEORY OF LIABILITY OR OTHERWISE, AND
WHETHER OR NOT SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN ADVANCE, AND EVEN
IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
12.2. EXCEPT FOR THE INDEMNITY OBLIGATIONS OF EITHER PARTY UNDER SECTION 16 (INDEMNIFICATION)
HEREIN, YOUR PAYMENT OBLIGATIONS HEREUNDER OR BREACH OF OUR ACCEPTABLE USE POLICY BY EITHER YOU OR
IN CASE OF A CUSTOMER, ANY OF THE USERS UNDERLYING ITS ACCOUNT, IN NO EVENT SHALL THE TOTAL
AGGREGATE LIABILITY OF EITHER PARTY, ITS AFFILIATES, SUBCONTRACTORS, AGENTS AND VENDORS (INCLUDING,
THE ITS THIRD PARTY SERVICE PROVIDERS), UNDER, OR OTHERWISE IN CONNECTION WITH, THESE TERMS
(INCLUDING THE SITES AND THE SERVICE), EXCEED THE TOTAL AMOUNT OF FEES ACTUALLY PAID BY YOU (IF ANY)
DURING THE 12 CONSECUTIVE MONTHS PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY. THIS LIMITATION
OF LIABILITY IS CUMULATIVE AND NOT PER INCIDENT.
13.1. Specific Laws.
Except as expressly stated in these Terms, we make no representations or warranties that your use of
the Service is appropriate in your jurisdiction. Other than as indicated herein, you are responsible
for your compliance with any local and/or specific applicable Laws, as applicable to your use of the
Service.
13.2. Reasonable Allocation of Risks.
You hereby acknowledge and confirm that the limitations of liability and warranty disclaimers
contained in these Terms are agreed upon by you and us and we both find such limitations and
allocation of risks to be commercially reasonable and suitable for our engagement hereunder, and
both you and us have relied on these limitations and risk allocation in determining whether to enter
these Terms.
14.1. By Customer.
Customer hereby agrees to indemnify, defend and hold harmless lawtrax.com and its affiliates,
officers, directors, employees and agents from and against any and all claims, damages, obligations,
liabilities, losses, reasonable expenses or costs (collectively, “Losses”) incurred as a result of
any third party claim arising from (i) Customer’s and/or any of its Users’, violation of these Terms
or applicable Law; and/or (ii) Customer Data, including the use of Customer Data by lawtrax.com
and/or any of its subcontractors, infringes or violates, any third party’s rights, including,
without limitation, intellectual property, privacy and/or publicity rights.
14.2. By lawtrax.com.
lawtrax.com hereby agrees to defend Customer, its affiliates, officers, directors, and employees, in
and against any third party claim or demand against Customer, alleging that Customer’s authorized
use of the Service infringes or constitutes misappropriation of any third party’s copyright,
trademark or registered US patent (the “IP Claim”), and we will indemnify Customer and hold Customer
harmless against any damages and costs finally awarded on such IP Claim by a court of competent
jurisdiction or agreed to via settlement we agreed upon, including reasonable attorneys’
fees.
lawtrax.com’s indemnity obligations under this Section 16 shall not apply if: (i) the Service (or
any portion thereof) was modified by Customer or any of its Users or any third party, but solely to
the extent the IP Claim would have been avoided by not doing such modification; (ii) if the Service
is used in combination with any other service, device, software or products, including, without
limitation, Third Party Services, but solely to the extent that such IP Claim would have been
avoided without such combination; and/or (iii) any IP Claim arising or related to, the Customer Data
or to any events giving rise to Customer’s indemnity obligations under Section 16.1 above. Without
derogating from the foregoing defense and indemnification obligation, if lawtrax.com believes that
the Service, or any part thereof, may so infringe, then lawtrax.com may in its sole discretion: (a)
obtain (at no additional cost to you) the right to continue to use the Service; (b) replace or
modify the allegedly infringing part of the Service so that it becomes non infringing while giving
substantially equivalent performance; or (c) if lawtrax.com determines that the foregoing remedies
are not reasonably available, then lawtrax.com may require that use of the (allegedly) infringing
Service (or part thereof) shall cease and in such an event, Customer shall receive a prorated refund
of any Subscription Fees paid for the unused portion of the Subscription Term. THIS SECTION 16.2
STATES lawtrax.com’S SOLE AND ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY, FOR ANY INTELLECTUAL
PROPERTY INFRINGEMENT OR MISAPPROPRIATION BY lawtrax.com AND/OR ITS SERVICE AND UNDERLYING
TECHNOLOGY.
14.3. Indemnity Conditions.
The defence and indemnification obligations of the indemnifying party under this Section 16 are
subject to: (i) the indemnified party shall promptly provide a written notice of the claim for which
an indemnification is being sought, provided that such indemnitee’s failure to do so will not
relieve the indemnifying party of its obligations under this Section 16, except to the extent the
indemnifying party’s defence is materially prejudiced thereby; (ii) the indemnifying party being
given immediate and exclusive control over the defence and/or settlement of the claim, provided,
however that the indemnifying party shall not enter into any compromise or settlement of any such
claim that that requires any monetary obligation or admission of liability or any unreasonable
responsibility or liability by an indemnitee without the prior written consent of the affected
indemnitee, which shall not be unreasonably withheld or delayed; and (iii) the indemnified party
providing reasonable cooperation and assistance, at the indemnifying party’s expense, in the defence
and/or settlement of such claim and not taking any action that prejudices the indemnifying party’s
defence of, or response to, such claim.
Occasionally we may make changes to these Terms for valid reasons, such as adding new functions or features to the Service, technical adjustments, typos or error fixing, for legal or regulatory reasons or for any other reasons as we deem necessary, at our sole discretion. When we make material changes to these Terms, we’ll provide Customer with notice as appropriate under the circumstances, e.g., by displaying a prominent notice within the Service or by sending Customer an email. Your continued use of the Service after the changes have been implemented will constitute your acceptance of the changes.
